Updated: 27-May-2022
Windows Autopilot is a collection of technologies such as Azure AD, Microsoft Intune etc., used to set up and pre-configure new devices, getting them ready for productive use.
When working with windows autopilot, there is one common question that keep rising in the forums is, account setup stuck and takes longer time while the device preparation and device setup are completed. If you are doing hybrid AAD joined, you must have experienced this already. If you are doing hybrid azure ad join, please read this article to supercharge the process https://oofhours.com/2020/07/26/supercharge-the-hybrid-azure-ad-join-device-registration-process/
Account setup is the last phase in the ESP which will mostly handles all tasks pertain to the user targeted.
As you can see below, the device preparation and device setup are completed, where as the account setup sometimes takes longer than expected.
So you can either skip the account setup phase or let it continue and complete the tasks assigned to the user. It is your choice.
In this blog post, we will see how we can skip/bypass the account setup phase and let user use the device while the tasks in account setup phase run background.
To skip the account setup phase, we will create custom device configuration profile (CSP) and target this to DEVICE GROUP. Don't deploy this to user group.
Login to Windows - Microsoft Endpoint Manager admin center
Go to windows, configuration profiles, create profile. select platform as windows and later.
Name : Skip user Enrollment Status Page (your choice)
Click on add
Name: Skip user Enrollment Status Page (your choice)
Description: (enter a description)
OMA-URI: ./Vendor/MSFT/DMClient/Provider/ProviderID/FirstSyncStatus/SkipUserStatusPage
Data type: Boolean
Value: True
Click on save, click Next, click next(scope tags)
Assignments, you can add the autopilot device group that you have created or add All devices
Click on next, next, create.
Next time, the autopilot device will perform the device preparation and device setup only, this will help user to login to the device while the account setup tasks run behind the scenes.
For more information about understand and troubleshoot the Enrollment Status Page
https://docs.microsoft.com/en-us/troubleshoot/mem/intune/understand-troubleshoot-esp#troubleshooting
Hope this helps!
5 Comments
Thanks! I lost a lot of time with this screen, several formatting ... and now it worked!
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Where do you find ProviderID for the OMA-URI? Several devices in our environment are having this exact problem and I think this should be the fix, as the machines work just fine if you reboot while it hangs on the "account setup" step.
Here is the Microsoft article for CSP https://docs.microsoft.com/en-us/windows/client-management/mdm/dmclient-csp
Thanks,
Eswar