Troubleshooting Issues – All about Microsoft Endpoint Manager

Company portal – Install option grayed out due to primary user

Posted on May 9, 2023 by Eswar Koneti | 0 Comments | 290 Views

Introduction: During my testing of Intune's delivery optimization feature using win32 apps, I encountered an issue where the installation option for an application was grayed out on one device while working fine on another. In this blog post, I will share my troubleshooting journey and explain the concept of primary users in Intune and…

Troubleshooting Azure MFA call to phone option missing (TwoWayVoiceMobile)

Posted on January 14, 2023 by Eswar Koneti | 0 Comments | 367 Views

Recently, while working on an office 365 hardening project, I came across an issue that was causing problems for many users in verifying the 2nd factor authentication (Azure MFA). During the 2nd factor authentication process, users were presented with the following screen. As you can see, the user has the option to verify their identity…

SCCM Client HTTP Error sending DAV request HTTP code 503 content download issue

Posted on November 14, 2022 by Eswar Koneti | 0 Comments | 1,344 Views

This is a quick blog post on an issue that I recently looked at regarding the client issue with content download from the distribution point. Clients in one specific boundary could not able to download the content from its assigned distribution point. Though the client was healthy, the inventory cycle is up to date but…

Update scan failed due to Group policy settings were overwritten by a higher authority

Posted on May 24, 2022 by Eswar Koneti | 0 Comments | 4,132 Views

Few years ago, I have blogged about the client update scan failure due to GPO’s. https://eskonr.com/2014/10/sccm-configmgr-2012-software-update-scan-error-group-policy-settings-were-overwritten-by-a-higher-authority-error-code-0x87d00692/ Introduction: When the software update point is configured for a site, client computers receive a machine policy that provides the active software update point server name (WSUS) and configures the Specify intranet Microsoft update service location local policy on…

SCCM Software Update installation failed with error code 0x87D00664

Posted on March 22, 2022 by Eswar Koneti | 0 Comments | 29,748 Views

I was approached by a customer who had issues deploying the March 2022 windows 10 cumulative updates. The error code and the screenshot is provided below. The software updates are failed with error code 0x87D00664 (-2016410012). The error code 0x87D00664 translates to ‘Updates handler job was cancelled’. There could be several reasons why the updates…

Reporting services – The request failed with HTTP status 503 Service Unavailable

Posted on May 14, 2021 by Eswar Koneti | 0 Comments | 13,069 Views

The other day, I have powered ON my Configuration Manager lab after long a time to test something on the reporting and found that, the reporting URL does not work. Browsing the reports URL leads to service unavailable with http error 503, The service unavailable. I have verified that, the SQL server reporting services is…

System Center Endpoint Protection (SCEP) Installation Error code 0x8004FF91

Posted on January 20, 2021 by Eswar Koneti | 1 Comment | 3,379 Views

I had provisioned a windows server 2012 R2 (Yes, it is 2012 R2) and while installing the SCEP client (System Center Endpoint Protection client installation files are picked from current branch 2010), it failed with the following error code. Setup - Cannot complete the System Center Endpoint Protection installation. An error has prevented the System…

Certificate error while deploying an OS over CMG using bootable media

Posted on January 17, 2021 by Eswar Koneti | 2 Comments | 3,413 Views

Starting in Configuration Manager 2010, we can use OS boot media from SCCM to reimage internet-based devices that connect through a Cloud Management Gateway (CMG). Do note that, this method cannot join the devices to domain but only in a workgroup as there is no domain connectivity for internet-based clients. This scenario is useful to…