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    SCCM Task Sequence fails in capturing User state with ID 0×00002024

    Eswar KonetiBy Eswar KonetiJanuary 04, 1:46 pm2 Mins Read SCCM 2007 205 Views
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    i was doing OS refreshment with SCCM MDT and i have a TS that has all my configurations required.When it advertised on to the machine,it gets failed with error code 0x00002024.Looked in to the smsts.log file which is located in system32\ccm\logs\smsts.log found the errors like

    Failed to import the client certificate store (0x80092024) OSDSMPClient 04-01-2010 03:48:17 1856 (0x0740)
    ClientRequestToMP::DoRequest failed (0x80092024). OSDSMPClient 04-01-2010 03:48:17 ExecuteCaptureRequestMP failed (0x80092024). OSDSMPClient 04-01-2010 03:48:17
    ExecuteCaptureRequest failed (0x80092024). OSDSMPClient 04-01-2010 03:48:17

    Failed to run the action: Request State Store.

    Credit's goes to Anders Ahl for extensive troubleshooting and a new workaround.

    Workaround #1: Uninstall KB 974571 (patch MS09-056)

    Workaround #2: Fix the Certificate

    1. On the ConfigMgr Server, start a mmc, add the Certificates snap-in, select computer account, and select the local computer. 
       
    2. Expand certificates, expand SMS, and expand certificates 
       
    3. Open the SMS Encryption Certificate, click the Details tab, click Edit Properties, and change the Friendly Name to SMS Encryption Certificate v2, click OK twice. 
       
    4. Open the SMS SMP Encryption Certificate, click the Details tab, click Edit Properties, and change the Friendly Name to SMS SMP Encryption Certificate v2, click OK twice. 
       
    5. Open the SMS Signing Certificate, click the Details tab, click Edit Properties, and change the Friendly Name to SMS Signing Certificate v2, click OK twice.

    once i un installed the KB number,i tried the TS again and it went successfully.

    ×00002024 Capturing user state error Configmgr 2007 SCCM 2007 SCCM Task Sequence fails in capturing User state with ID 0×00002024 Task Sequence Fails
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    I’m Eswar Koneti ,a tech enthusiast, security advocate, and your guide to Microsoft Intune and Modern Device Management. My goal? To turn complex tech into actionable insights for a streamlined management experience. Let’s navigate this journey together!

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