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    Home»CM2012»sccm Configmgr 2012 Error sending DAV request HTTP Code 500 Status Internal server Error datatransferservice.log

    sccm Configmgr 2012 Error sending DAV request HTTP Code 500 Status Internal server Error datatransferservice.log

    Eswar KonetiBy Eswar KonetiJanuary 24, 1:31 pm2 Mins Read CM2012 12,415 Views
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    couple of days ago,I have got request says, configmgr clients are failed to install the applications from software center on specific Site .This leads me to check the client logs.

    datatransferservice.log says,successfully sent location service HTTP Failure message, Error sending DAV Request.HTTP Code 500,Status ‘Internal server Error’.

    As you can see from below screen,client are unable to download the content Via IIS with error code:500 which tells you that,something went Wrong with IIS.

     

    image

    Logged into the server ,open IIS manager(inetmgr),tried to browse SMS_DP_SMSPKG$ share using http://localhost:80/SMS_DP_SMSPKG$/pkglib

    image

    Physical path Drive:\sccmcontentlib is set correctly .what could be the issue ?

    Before I Dig into solution,first step always ,compare the applicationhost.config file with working server ( file path C:\Windows\System32\inetsrv\config).

    How do you compare it ? manually checking or any tools that compare for you ? I use WinMerge Tool does the comparison.(There could be better tools than this).

    open the tool,input both the files(not working and working).This tool compare line by line and display the unmatched lines with Yellow Color.

    Start looking with SMS distribution(ctrl+F find Option) ,this is what we should look for the difference If any.

    image

    As you can above,’Enable32BitAppOnWin64 is set to True which supposed to be False for SMS Distribution Points Pool.

    Go back to IIS,Application Pools,Locate SMS Distribution Points Pool—Right click –>Advanced Settings

    Change the Setting ‘Enable 32-Bit Applications’=False

    Note: There could be several reasons that you get error:500,it doesn’t mean,all the 500 error is causing because of this setting.

    image

    Click Ok (no need to restart the IIS service)

    Browse the Content http://localhost:80/SMS_DP_SMSPKG$/pkglib, this time it list all the configuration files.

    Back to Clients,Retry the installation,it connect to IIS ,download the content ,install the App.

    Client configmgr DataTransferService.log DAV Request Enable 32-Bit Applications’ Error error code:500 Error sending Internal server Error’ SCCM
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    9 Comments

    1. Pingback: Iis Error Log Location Windows 7

    2. Pingback: Internal Server 500 Error Message

    3. Bimal Purushothaman. on January 30, 2017 11:52 PM

      I have the same issue, checked all the above without any luck, any other solution

      Reply
      • Eswar Koneti on February 2, 2017 5:16 PM

        Hi Bimal,
        Did you check the logs datatransferservice.log ? if client is having issues downloading the content as you can see in the log ,try to telnet port to DP from client to see if it works or not ,also try to browse the content download URL from client .

        regards,
        Eswar

        Reply
    4. Pingback: SCCM – Error sending DAV Request. HTTP Code 500,Status ‘Internal server Error’. | Hayes Jupe's Blog

    5. Kevin Brown on November 5, 2014 7:58 PM

      Had a similar problem but my fix was this:
      Go to IIS on server.
      Select Server and open ISAPI and CGI Restrictions
      If there is not an entry for SMS_DP add it with this path "C:\Windows\system32\inetsrv\smsfileisapi.dll

      Reply
      • Eswar Koneti on November 5, 2014 8:37 PM

        Thanks for the tip Kevin. I will update it in the blog post.

        Reply
      • Mike Muffin on February 24, 2021 10:37 PM

        You are my hero... that was our issue !! THANKS

        Reply
    6. Kalith on October 26, 2014 7:51 AM

      Saved my day! thanks a bunch!

      Reply

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    Author

    I’m Eswar Koneti ,a tech enthusiast, security advocate, and your guide to Microsoft Intune and Modern Device Management. My goal? To turn complex tech into actionable insights for a streamlined management experience. Let’s navigate this journey together!

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