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    Home»CM2012»SCCM Configmgr 2012 ADR Software Updates Fail to download updates Error 12007

    SCCM Configmgr 2012 ADR Software Updates Fail to download updates Error 12007

    Eswar KonetiBy Eswar KonetiDecember 21, 2:30 pm2 Mins Read CM2012 17,215 Views
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    Significant changes to Software Updates in Configuration manager 2012 compare with previous Version.One of the cool Feature is Automatic Deployment Rule which is Inhouse Feature of WSUS now incorporated into SCCM.To know more about what's new in SCCM 2012 Software Updates  http://technet.microsoft.com/en-us/library/gg699359.aspx

    Recently i was configuring ADR for windows 7 updates in lab to deploy automatically on workstation machines.All the configurations are done including SUP role,WSUS etc.

    After running the ADR, none of the patches are downloading except blank folders are created without any content. Watch the ruleengine.log ,Log is full with Red color.

    Failed to download the update from internet. Error = 12007

    Failed to download ContentID 16836868 for UpdateID 16845701. Error code = 12007

    image

    Using trace tool, look for the error description (ctrl+L: Error Lookup)

    imageError 12007 translates to

    “The server name or address could not be resolved Source: Winhttp”

    Server did not have Access to MS to download the content or could be of proxy issues.

    By default, the Local System account for the server on which an automatic deployment rule was created is used to connect to the Internet and download software updates when the automatic deployment rules run. When this account does not have access to the Internet, software updates fail to download and the following entry is logged to ruleengine.log: Failed to download the update from internet. Error = 12007. Configure the credentials to connect to the proxy server when the Local System account does not have Internet access from TechNet http://technet.microsoft.com/en-us/library/gg712312.aspx

    couple of options to fix this issue:

    1.You can either set the proxy to use in SUP role when downloading content with ADR with account:

    image

    OR

    2.Open Internet Explorer with System Account and set the right proxy (I Prefer this method and it hides the information about proxy 🙂 )

    How to run Cmd prompt as Local System Account http://verbalprocessor.com/2007/12/05/running-a-cmd-prompt-as-local-system/

    From cmd,Open Iexplore.exe file and set the proxy from IE Tools-->Connections—LAN settings

    OR

    3. You can run tool UpdDwnldCfg.exe available from <SCCM installation Drive folder:>\Bin\X640000409

    Syntax to run :

    UpdDwnldCfg.exe /s:<proxyserver:port> /u: /allusers

    More info about this tool –> http://scug.be/nico/2011/05/02/security-updates-amp-update-deployment-rules/

    I choose 2nd option for this now .

    Now lets try to run the Rule Again and watch out for ruleengine.log.

    image

    You see Rule Engine is successfully ran from the console:

    image

    Until Next!

    ADR CM12 Deployment Rules Error = 12007 Failed to download Failed to download ContentID SCCM 2012 SCCM 2012 ADR Fail to download updates error 5 Software Update Deployment Rules SUP the update from internet
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    5 Comments

    1. Ravi Sharma on June 14, 2017 11:05 PM

      Any idea on error: 0X87020003, please? I see this for 5 of my ADRs on the SCCM console under "Last Error Code" Column. It basically failed to create the deployment on a particular collection i have. Successfully created the deployment on other collections.

      Thanks in advance---- Ravi Sharma

      Reply
      • Eswar Koneti on July 11, 2017 3:28 PM

        Hi Ravi,
        Did you look at the ADR log for the failed error ?

        Regards,
        Eswar

        Reply
    2. Junaid on May 4, 2016 8:38 PM

      its work for me thanks dear. I am stuck on this for about one week unalbe to ectify the issue, but you made my life easier. Thanks again.

      Reply
      • Eswar Koneti on May 4, 2016 8:42 PM

        you are most welcome Junaid. Glad it helped.

        Reply
    3. Pingback: Настройка SUP для работы через Proxy. | Блог ИТ специалиста

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    Author

    I’m Eswar Koneti ,a tech enthusiast, security advocate, and your guide to Microsoft Intune and Modern Device Management. My goal? To turn complex tech into actionable insights for a streamlined management experience. Let’s navigate this journey together!

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